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Majalah Ilmiah UNIKOM

Vol.6, No. 2

142

H a l a m a n

Kaplan, Robert S., Norton, David P., 1996,

The Balanced Score Card,

USA.

Kertajaya, Hermawan (2001), Marketing

,

Pustaka Utama, Jakarta, 2000

Mathis, Robert L., & John H. Jackson.

uman Resource Manage-

ment

tion. South-Western, a division of

Thomson Learning, Thomson

Learning is a trademark used

herein under license, In Singa-

pore.

Mello Jeffrey A. 2002. Strategic Human

Resource Management, South

Western, Cincinnati Ohio (253-

256)

Unmer Malang, Laporan Hasil Seminar

"Menuju Manajemen PTS yang

Efisien",1998.

Eddy Soeryanto Soegoto