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Majalah Ilmiah UNIKOM

Vol.8, No. 2

229

H a l a m a n

DAFTAR PUSTAKA

A Richard, Johnson., and Dean, Wichern.,

Applied Multivariate Statistical

Analysis,

Madison, Prentice Hall, Inc. Englewood,

New Jersey.

Evaluasi Sistem Angkutan

Umum Di Kotamadya Daerah Tingkat II

Bandung

dan Komunikasi Institute Technology

.

Sistem Dan

Rekayasa Transportasi,

ret.

Studi Rencana Umum Jar-

ingan Transportasi Jalan Kota,

Penelitian dan Pengembangan.

Dilllon, William R., and Mathew Goldstein.,

Multivariate Analysis : Method

and Aplications,

USA.

Direktorat Jenderal Bina Marga., 1997,

Manual Kapasitas Jalan (MKJI),

Perencanaan

Prasarana Angkutan Umum,

Studi Transportasi dan Komunikasi,

Institute Teknologi Bandung.

Vincent Gaspersz, M.St., CIQA, CPIM., 1997

Manajemen Bisnis Total Dalam Era

Globalisasi,

Utama, Jakarta.

Transport System Opti-

mization and Pricing,Swedish Road and

Traffic Research Institute,

Newyork. Brisbane. Toronto. Singapore.

John R. Hauser and Don Clausings., 1996,

The House Of Quality

.

Quality Engineering

Handbook of Design, Manufacturing,

.

Fundamentals

of Transportation System Analysis,

ume I, Basic Consept, The MIT Press,

Cambridge.

Introduction to

Transportation Engineering and Plan-

ning,

Nie, N. H., C. Hadlaihull, J. G. Jankins., K.

Statistical

Package for The Social Science,

Graw-Hill Book, Second Edition, New

York.

Perencanaan &

Pemodelan Transportasi,

Bandung.

Zeithhaml, Valery A. Parasuraman, A.Berry,

Delivery Quality Ser-

vice Balancing Customer Perception

and Expectations,

York.

Dedi Sulistiyo Soegoto