< prev

Page 1Page 2Page 3Page 4Page 5Page 6Page 7Page 8Page 9Page 10Page 11Page 12

Page 12 of 12

Majalah Ilmiah UNIKOM

Vol.15 No. 1

24

H a l a m a n

Management:

Meeting and Exceeding Customer

Expectation

212, 313, 546, 550, 558, 577-578.

Manajemen

Sumber Daya Manusia

Penerbit STIE YKPN, Yogyakarta.

In-

formation Technology For Manage-

ment: Improving Strategic and Opera-

tional Performance

John Willey & Sons

Weill P and Broadbent, 1998, Improving

Business and Information Strategy

Aligment: Learning From The Banking

IBM System Journal,

No. 1, 162-179.

Budaya dan Iklim Organ-

isasi, Teori Aplikasi dan Penelitian.

Penerbit: Salemba Empat. p.121,

131.

Eddy Soeryanto Soegoto