Majalah Ilmiah UNIKOM

Vol.8, No. 1

58

H a l a m a n

Bauran Pemasaran

dan Loyalitas Konsumen

Alfabeta,.

Research Method for

Business, A Skill-Building

tion. John Willey & Sons. Inc.

"Total Quality Ser-

vice: Principle Practices and Imple-

mentation,"

Customer Rela-

tionship Management: Integrating

Marketing Strategy and Information

Technology

Ltd.